Power failure, Dartford area
Print pageWe’re sorry some customers in the Dartford, Broadway, Crayford and Erith areas are still off supply.
The work is difficult and time consuming and the safety of our staff and customers is of course our priority. Because of the complexity of the repairs, it is hard to be completely accurate but we hope power will be restored to everyone during the course of tomorrow (Wednesday) evening.
We have already restored power to about 31,000 customers by various means but unfortunately customers in Dartford will be off supply until permanent repairs are made. Our engineers are though looking at the possibility of installing additional generators in some areas to supplement those already in place.
The rota connections will continue until the repairs are complete.
Crayford will go on again at 15.00 today. A pattern of 3 hours on then 6 hours off will continue until we make permanent repairs.
The following postcodes, all starting with DA, will be on between 1800-2100 and again this pattern of 3 hours on then 6 hours off will continue until we complete repairs. The postcodes are:
DA 16 - 1 DA7 - 4 DA7 - 5 DA8 -1 DA16 - 3 DA5 - 3 DA7 - 6 DA16 - 2 DA5 - 1 DA17 - 5 DA6 - 8 DA6 - 8 DA17 - 6
The following postcodes, all starting with DA, will be on between 21.00 - 00.00 and again will follow a pattern of 3 hours on then 6 hours off, until we complete repairs.
The postcodes are:
DA16 - 3 DA7 - 5 DA7 - 4 DA6 - 8 DA 16 - 1 DA6 - 7 DA16 - 2 SE2 - 0 SE18 - 2
These times will be staggered slightly as not everybody can come on at once. We realise some postcodes do overlap.
During periods when people are back on supply for temporary periods, we would ask that they use power for essential purposes only, and also turn down fridges and freezers (which are high energy users), to prevent the system being overloaded. At EDF Energy Networks we are doing all we can to get power to people but we would appreciate and thank everyone for their support in this.
The British Red Cross (BRC) are on site again today to help our vulnerable customers.
We are talking to our regulator Ofgem about our guaranteed standards and more information will be available on this either later today or tomorrow.
As always any losses have to go through your own insurance.
Thank you for your patience we do realise how difficult it is to be without power for such a long time. We are of course doing everything possible to restore supply as soon as possible and will continue to work around the clock to complete permanent repairs.
This must be what it was like during the war; without the constant terror, bombs dropping, rations... But it is weird, folk are talking to each other and I am hearing stories of neighbours checking up on each other.
Of course it is a serious inconvenience for the business but there are the erderly to consider - what makes my blood boil is the belief that this was an act of vandalism.
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