Tuesday, 7 December 2010

Sage Pay: An apology message from the MD

Sage Pay Logo

 


A message from Managing Director, Simon Black

Hello,

Tonight (6th December 2010) Sage Pay suffered service disruption shortly after 6pm for approximately four hours. During this time, many customers were not able to process transactions.

The issue is identified as fully resolved and was not related to our new system infrastructure. I can also confirm that our processing systems are now fully operational.

The root cause
The duration of the issue was due to a number of system diagnostics being carried out to pinpoint the root cause, which we have identified as an obscure problem relating to a background job that was running at the time. This in itself should not have caused an issue, however an existing, but unknown, hardware flaw was triggered — affecting our back-up.

I deeply regret the impact that we've had on your business, at what is the worst possible time for our systems to fail.

My team and I are entirely focused on supporting your business. We remain completely available, should you wish to contact us and you can get in touch with me personally on simon@sagepay.com

Kind regards,

Signed by Simon Black


Simon Black, MD
simon@sagepay.com

Do not reply to this email. Please send your enquiries to support@sagepay.com.

This email was sent to myles@i-kos.com because your email preferences are set to receive Sage Pay notifications.
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Sage Pay (a division of Sage UK Limited)
Holborn Hall, 100 Gray's Inn Road, London, WC1X 8AL
Tel. 0845 111 4455  Fax. 0845 111 4456
www.sagepay.com
© Copyright 2010 Sage Pay (a division of Sage UK Limited). All rights reserved

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Tuesday, 28 September 2010

Friday, 4 June 2010

Sage Pay - Emergency Maintenance Notice - Tuesday 8th June

on Tuesday 8th of June 2010 between 10:00pm - midnight (BST). 

During this time you will be unable to view or perform actions such as Refund, Void, Repeat, RepeatDeferred, Release, Abort, Cancel and Authorise against any archived transactions. This includes anyone with a Direct integration into Sage Pay Go and those using our Reporting and Admin API. 

This will not affect any new Payment, Deferred and/or Authenticate transactions processed during the maintenance window. 

As always, if you have any questions, please don’t hesitate to contact our support team anytime on 0845 111 44 55 or email support@sagepay.com.   

We apologise for any disruption or inconvenience this may cause.

 Kind regards

 The Sage Pay Operations Team


This email was sent to myles@i-kos.com because your email preferences are set to receive Sage Pay notifications.
Should you wish to be removed please unsubscribe here.

Sage Pay (a division of Sage UK Limited)
Holborn Hall, 100 Gray's Inn Road, London, WC1X 8AL
Tel. 0845 111 4455  Fax. 0845 111 4456
www.sagepay.com
© Copyright 2010 Sage Pay (a division of Sage UK Limited). All rights reserved

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Friday, 14 May 2010

Juice Doctors Launch New Drinks Range - and a campaign to hydrate the nation

UK is Urged to ‘Keep It Light’ as New Consumer Campaign is Launched to Improve Hydration Health of the Nation

Never one to miss a launch party for one of our clients (Juice Doctors) I, selflessly, headed into the heart of UK media land (Soho, London) to the Groucho Club - the sort of place paparazzi frequent the doorsteps of - to witness both the relaunch of a great british brand and a really great campaign that has got the backing of 5 Time Olympian Gold Medal Winer - Sir Steve Redgrave. 


 

‘Keep It Light!’, a new consumer campaign is launched today in light of new research, which has uncovered habitual dehydration among 96% of the UK’s office workers. Designed to educate the nation and encourage healthy hydration habits, the campaign is urging people to frequently check the colour of their urine and setting the nation a goal to ‘keep it light’.

Sir Steve Redgrave, five times Olympic gold medallist, is supporting the campaign and comments, “Improving hydration habits is an easy way to improve performance in everyday life. It’s the same message for athletes, taxi drivers, office workers and busy mums alike.”

Currently, two in every three Brits are dehydrated and while our bodies offer an accurate visual detector to ascertain hydration levels, namely the colour of our pee, ‘Keep It Light!’ has found a widespread lack of understanding of what the campaign’s leaders claim to be ‘simple biology’. Their findings show that 93 percent of office workers either don’t check and/or don’t know what the colour indicates.

‘Keep it Light!’ has been launched in response to the shocking results from a workplace hydration survey, which uncovered an overwhelming lack of hydration knowledge in the UK. Funded by Juice Doctor on behalf of ‘Keep It Light!’, the survey polled over 1,000 UK office workers and questioned them about hydration-related issues, such as their office drinking habits and how they identify and treat dehydration. The results were astounding…

Pop A Pill and Cure All Ills?

A shocking 75 percent of UK office workers cited their first response to a headache as taking headache pills rather than drinking more water.

Feeling a bit parched?

While the majority of office workers (60 percent) believed that they drink enough water, less than 4 percent are actually getting the recommended 7+ glasses of water per day. In fact, almost three-quarters of the respondents admitted to drinking either no water at all or only one to two glasses.

Dip in productivity

The vast majority (83.5 percent) of office workers surveyed admitted that being thirsty affects their productivity at work, yet most continue with poor hydration regimes. Just a 2 percent drop in hydration can lead to a massive 20 percent drop in concentration. The ‘Keep It Light!’ campaign warns that a habitually dehydrated worker can be wasting up to one day per week in loss of concentration.

Let’s shed some light on this…

Our bodies have a natural early warning system for helping us know when we are dehydrated, namely the colour of our pee. However, the survey has shown that less than one-third of people (27.10 percent) admitted to checking the colour of their urine to see if they’re dehydrated. Even worse, only 7 percent of them, the more vigilant, said they notice when their urine is an odd colour, and when they do, they don’t know what it means.

To spread the ‘Keep it Light!’ message, Sir Steve Redgrave and Juice Doctor have enlisted the help of some of the UK’s leading companies – including Birds Eye, Plantronics, The RNLI and TalkTalk – to help educate the British workforce about hydration by providing their employees with posters, fact sheets and other hydration resources.

The ‘Keep It Light!’ website includes a downloadable personal “Y’urindicator” chart from Juice Doctor, which is designed as a pee-tone colour chart to help identify the stages of hydration, as well as other free materials to post up in washrooms, rest areas and offices.

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Thursday, 29 April 2010

Fantastic Banner Creative - everyhing is bigger in Canada

I saw this on a Yahoo news page (i'd share the link but it will probably be gone) - so the next best thing might be a movie of the banner

enjoy

Download now or watch on posterous
canada.mov (8021 KB)

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Monday, 29 March 2010

Evening Standard launches vertical market search ad network with Adprecision technology

As we know publishers the world over are seeking to re-model their online businesses; in the shadow of the Times testing a pay-per-view subscription, which as a sideline observer I find fascination, is this press release from Adprecision - I will attempt to check this out later in the week to bring some impartial insight. 

Here then is today's the press release

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Dear Myles , 

 

The London Evening Standard newspaper website has appointed search technology company Adprecision to deliver search and contextual advertising on its site, Standard.co.uk.

 

Launching in the travel category and other vertical markets, the AdTarget technology platform will enable the Evening Standard to sell and publish their own travel directory listings. In addition the Evening Standard will for the first time be able to publish its own contextual adverts alongside relevant editorial providing further value for its travel advertisers. 
Tim Smith, General Manager of  digital said of the partnership,  "Search marketing spend has remained resilient through the downturn. Using the Adprecision platform allow us to tap into this revenue and compliments our travel classified proposition in the Newspaper"

 

Adtarget allows publishers to negotiate directly with Advertisers and serve their Classified ads and product feeds straight onto publisher sites both in a searchable and contextual form with the option of third party backfill ads from networks such as Yahoo, Yell.com, Kelkoo and other shopping and price comparison sites.  In addition, the AdTarget directories are highly optimised for natural search, generating new traffic with commercial intent.

 

"Like other publishers, The Evening Standard wish to monetise their own advertisers onto their own sites and capture some of the £2bn UK search marketing spend", says Mark Jolley, Business Development Director of Adprecision. "By creating vertical ad marketplaces we make it easy for Publishers to create their own classified ad-networks and for their sales teams to cross-sell and upsell into their online properties."

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Please share the words, let me know your thoughts and do follow me on http://www.twitter.com/mylesdavidson

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Monday, 1 March 2010

Breaking News: Digital Window Acquires Buy.at

The affiliate space has developed quickly and until today there was one clear leader: Trade Doubler - who, according to a representative before today's announcement, are three times the size (in terms of billings) than their nearest competitor. of the number two network. 

I think this is the second acquisition of Buy.at; the first being Advertising.com - who then rebranded their banner, affiliate and mobile advertising networks under the name: Platform-A. 

Here is the e-mail announcement in full. 

Date: 1 March 2010 15:06:10 GMT
To: myles davidson
Subject: Digital Window Acquires Buy.at

Dear Myles Davidson

Further to the press release below, we wanted to contact all our affiliates to provide more detail about our acquisition of Buy.at and explain how we hope this exciting addition to Digital Window will benefit you.

As many of you will know, Buy.at was founded in 2002 from its headquarters in Newcastle upon Tyne and has since developed a global presence in the affiliate industry. In 2006 Buy.at teamed up with DFJ Esprit Capital Partners and began a period of rapid expansion, opening offices in London and New York. Buy.at were listed by the NMA as the fastest growing affiliate network in 2007, and the following year were acquired by AOL. As one of our cloest competitors we can safely say that Buy.at have been a force to be reckoned with in the affiliate industry over the last eight years.

We are proud to welcome Buy.at’s affiliate and lead generation networks, along with all current employees, to the Digital Window group.

As existing affiliates of AW, you will see no change to the day-to-day service we provide. It will be business as usual, with the same desire to provide industry-leading service and technology to all our affiliates. There will be no change to the frequency or structure of your payments.

This deal will allow us to leverage the rich expertise in both businesses to deliver exciting and ground-breaking solutions for the market at a much more rapid pace. Digital Window solutions such as ShopWindow, Darwin, AWin Analytics, Snoopy and Agent99 will, over time find space alongside trusted Buy.at solutions like Offer Central, EventEngine, ProfitPlus and FlexTrack.

We welcome any questions you may have on the acquisition. Should you have any questions, please email us at buyat@digitalwindow.com.

Kind regards

DW Board

=============================================================

Digital Window acquires Buy.at

London-based Digital Window creates UK’s largest affiliate marketing network.

Digital Window today acquired Newcastle-based Perfiliate Ltd., which operates one of the leading affiliate marketing networks under the brand name Buy.at. Together Digital Window and Buy.at form Britain’s largest performance-based marketing group, serving customers in the UK, USA and Scandinavia. Buy.at was previously part of AOL Inc.

Kevin Brown, CEO of Digital Window: "This transaction is a milestone not only for Digital Window, but also for the performance marketing industry as a whole. Both companies already excel in the areas of service, ethics and technology. Joining forces enables us to harness the passion and creativity of both businesses to the benefit of all our partners.

This transaction forms a group that offers the best and most comprehensive affiliate marketing services in the UK. Combining the two most forward thinking networks allows us to develop market defining technology. With innovations like ShopWindow, Offer Central, Darwin and EventEngine combined under one network, our partners receive a distinct technology advantage that we will continue to evolve over time.

The pioneering spirit of Buy.at and the exceptional growth of Digital Window jointly demonstrate the commitment to service and performance, factors which remain as cornerstones of our network promise. Our customers can rest assured that current contracts and service agreements will be upheld and maintained to our partners’ full satisfaction.

Both networks consist of the most talented affiliate marketing staff - there is nothing we cannot achieve together for our clients and partners.

In 2009 a majority stake of Digital Window was bought by the German-based media group Axel Springer AG and the Swiss-based communications group Publigroupe S.A. who also own Berlin’s Zanox AG, continental Europe’s largest performance-based online marketing network. As a group Zanox, Digital Window and Buy.at form Europe’s market leader in affiliate marketing.


==============================================================

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Wednesday, 27 January 2010

#Apple #IPad - next big announcement iBooks - "like the Kindle but going a bit further" - SJobs - (PIC)

"Our new app is called iBooks"

"Amazon’s done a great job of pioneering this functionality with the Kindle. We’re going to stand on their shoulders and go a little further.”


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#Apple #iPad [more PICS] keyboard, apps, games, newspaper

The #Apple #iPad tech. specs - for the uber Geeks (like me) - iPhone Apps Run on it! - that's it I'm sold

Apple Tablet - Real Photo's of Steve Jobs holding the iPad

Your prediciton: what is the main purpose of the Apple Tablet? (Apple, tablet)


i-KOSMyles Davidson. Managing Director.
Tel: +44 01322 277255 

Mail: myles@i-kos.com 
Website: i-kos.com
Linkedin | Twitter | Blog

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What the Apple Tablet can learn from the Failed Philips Wireless Display [Pic]

On the very day when Apple are to launch the most hyped gadget launch ever - we went digging in the creates (ok our comms room) in the hunt of this little beauty from Philips...
This was is a Windows device that, back in 2005, we developed an application for staff in Selfridges to showcase and configure contemporary furniture - it worked great for about a day (the device that is) 

1) Don't give it a silly name (the Philips 100WT10P Wireless Display - just doesn't cut it). Then again I'm not a fan of the rumored iSlate name - preferring iPad 
2) Don't make it 'hearing aid' beige (no chance)
3) Make sure it does not weight a ton
4) Make sure the battery life is good and you can easily replace the battery - Ah!!

To be fair Philips are often early pioneers and this device is 10" the touch screen was good, we liked the thumb-wheel and stylus - perhaps a case of being ahead of its time!

I for one cannot wait for the launch as I have a sneak suspicion this will redefine more than one industry (publishing being the first). 

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Sunday, 24 January 2010

Tag Cloud Revelation - using tag clouds to see hidden meaning in anything

A tag cloud or word cloud (or weighted list in visual design) is a visual depiction of user-generated tags or simply the word content of a site, typically used to describe the content of web sites. Tags are usually single words and are normally listed alphabetically, and the importance of a tag is shown with font size or color. Thus, both finding a tag by alphabet and by popularity is possible. The tags are usually hyperlinks that lead to a collection of items that are associated with a tag.

They were all the rage in web projects, not so long ago - back when it was hip to covert everything as a web 2.0 project - and heralded by some as 'the' future of navigation and wayfinding. However this vogue seems to be fading on the web and just when I was beginning to forget about them I noticed the UK edition of Wired (@wireduk) magazine uses a tag cloud as a means to highlight which words and thus topics are most talked about within the pages of that edition. This caught my eye and made me actually go in hunt of a reference or two. 

In a moment of 'play' I then wondered if tag clouds would be an interesting way of getting a visual-overview of any wordy information. And I started by pasting the entire content of a RFP (example 2 below) 

Example 1) The entire content of a RFP (request for proposal) which helped me really see the sub-context of what was really important to them 

Example 2) Words used to describe me by clients and colleagues - posted on my Linked-in profile (http://uk.linkedin.com/in/mylesikos)


Example 3) Google News Feed  - a snapshot of world news articles being displayed (http://news.google.co.uk/news?um=1&cf=all&ned=uk&hl=en&q=google&cf=all&output=rss)

See what you can discover using http://www.wordle.net/create and please paste the links to any examples in the comments below or why not follow and message at Twitter (http://www.twitter.com/mylesdavidson)

Share your Twitter Business Card: http://twtbizcard.com

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